
Two business experts explain how to use customer complaints as a valuable feedback resource to overcome customer dissatisfaction, increase communication, expand customer loyalty, find solutions to problems, and more. Original. $50,000 first printing. Tour. IP.
| Brand Name | Berrett-Koehler Publishers |
| Manufacturer | Berrett-Koehler Pub |
| Item Type | Analysis & Strategy · Books |
| Shipping Weight | 431 g |
| Package Dimensions | 22.9 × 15.2 × 2 cm |
| Category | Books › Business & Economics › Analysis & Strategy |
| Category Rank | #740,991 in Books |
| Marketplace Rating | 4.7 out of 5 (107 ratings on the source marketplace) |
| EAN | 9781881052814 |