The challenges in metro operations keep the operations managers on their toes to continually explore innovative ways to resolve the day-to-day issues and keep the organization sustainable. In absence of any precedence, often solutions are tried ab initio. The book presents comprehensive coverage of various operational issues such as running of trains, customer-centric timetabling, management of stations, depot, control center, crew, collection of fare and non-fare revenue, maintenance of assets, human resources management, integrated transport, driverless trains, adoption of AI/ML/IoT, and predictive maintenance. The book is designed for transport professionals engaged in management of urban transportation services. It will also be very useful for students undertaking courses on Urban Transport and Railway Systems. KEY FEATURES • Innovative O&M practices based on real-life experiences—case studies and examples included • Emerging technologies in metro operations such as Driverless Operations, Artificial Intelligence, Internet of Things (IoT), and Predictive Maintenance • Excel program to estimate human resources required to operate the metro rail system commensurate with the facilities created • List of data and KPIs required to monitor the performance of a metro rail system TARGET AUDIENCE • Transport Professionals engaged in Metro and Railway Operations and Planning • Students undertaking courses on Urban Transport and Railway Systems

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