Never Split the Difference by Chris Voss - Book Summary Never Split the Difference is a comprehensive and well-written book guiding beginners through the complexities of negotiation. Author Chris Voss has years of experience, making him a true expert in the art of negotiation. Using what he has learnt over the years and in numerous life or death situations, he has compiled a book around what he teaches his own students. One might wonder how skills developed from negotiating with kidnappers can be applied in real life, but he pulls it off, making it relevant to all. Voss takes you through the negotiation process step-by-step and then explains how to put all you have learnt together to become a master negotiator. Not only does he share his techniques, Voss gives you tips on how to best use these skills in real life. Whether you are looking to improve your communication skills for business or personal reasons, this book is for you. Here Is A Preview Of What You'll Learn... The New Rules Be A Mirror Don't Feel Their Pain, Label It Beware "YES" - Master "NO" Trigger The Two Words That Immediately Transform Any Negotiation Bend Their Reality Create The Illusion of Control Guarantee Execution Bargain Hard Find The Black Swan The Book At A Glance Final Thoughts Now What?

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