This device extracts the digital audio signal from the HDMI input and converts it to 2 channel analog stereo output or 5.1 channel Audio outputs. To improve our customers experience, we posted the following three methods if you experience no sound from output. 1. The EDID Option Switch: Switch the EDID Option buttom in the front, change it between 2CH, 5CH or pass. 2. Turn Off Dolby Digital Plus: TOSLINK (SPDIF) does not support Dolby Digital Plus, you need to turn off Dolby Digital Plus function, then the sound can go through the extractor. a: Amazon Fire TV or Amazon Fire TV Stick Settings Display Sound Audio Dolby Digital Output Dolby Digital Plus off b: Apple TV Settings Audio Video Dolby Digital on c: Chromecast Chromecast plays the contents from your video source, please make sure to turn off the Dolby Digital Plus on the video source through the play devices. 3. Do Not use HDMI to DVI or HDMI to VGA cable, will result in no audio come out. Instead, please use HDMI to HDMI cable.

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Common questions