Question 1

Is this product genuine?

Accepted Answer

Yes. We source directly from the brand or a verified maker in India, and if a product is ever found not to be genuine, we refund you in full.

Question 2

How long does delivery take?

Accepted Answer

Usually 10 to 15 business days with our standard shipping. Every parcel is fully tracked from our hub to your door, so you can watch every step of the journey.

Question 3

How is the price calculated?

Accepted Answer

The price shown is for the product itself. At checkout we show you the shipping rate for your address and add any duties, and that total is final. You will never be asked to pay extra duties or taxes, and your order will reach your doorstep without any further charges.

Question 4

What if it arrives damaged?

Accepted Answer

We will make it right. If your order arrives damaged, please email us photographs of the item and its box within 7 days of delivery, and we will refund the full amount or send a replacement at no cost, whichever you prefer. Because every parcel clears customs specifically for your order, we cannot accept returns of items that arrived in good condition, so if you are unsure about sizing or details, please write to us before ordering.

Brand Name	SONOFF
Manufacturer	SONOFF
Item Type	Outlet Switches · Home Improvement
Shipping Weight	40 g
Package Dimensions	7.1 × 4.7 × 1.9 cm
Category	Home Improvement › Electrical › Adapters & Multi-Outlets › Outlet Switches
Category Rank	#173,303 in Home Improvement
Marketplace Rating	4.6 out of 5 (232 ratings on the source marketplace)
EAN	6920075743616
Attributes	Ultra - Compact & Easy… · 2 - Channel Control with 16A…

Specifications

Common questions

SONOFF MINI Duo 2 - Channel Zigbee Smart Switch, Zigbee 3.0 Enabled, 16A Total Load, Compact for Standard Boxes, Remote & Automated Control via Zigbee Hub

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