How to Use: Heat Therapy: * Clean the microwave carousel firstly to remove any oil or food residue. *Then put on a clean, dry plate on the microwave carousel, and place the neck heating pad microwavable flat on the plate. * Microwave the heating pads for cramps for 120 sec the very first time. (For non-carousel microwaves, microwave the product for 60 sec the very first time, then rotate it 180° and microwave it another 60 sec). * Light touch the heating pad for neck before use. If not hot enough, increase the next heating cycle by 30 sec (Be patient, do not increase the heating time by more than 30 sec). Expect 20 min heat therapy DO NOT OVER HEAT!! Cold Therapy: *Leave the wrap in the freezer for 4 hours. Expect 10 min cold therapy. You can put your wrap back into the freezer any time. Customer Service If there are any damages like burns, holes on the neck and shoulder heating pad, stop heating it immediately, and contact us for a firm solution.

• Hot and Cold Therapy: When using the heat wrap in heat therapy, microwave the weighted heating pad safely to obtain up to 20 min soothing moist heat to reduce inflammation, stress, and pain by promoting circulation. When using the cold wrap in cold therapy, cools the neck heating pad in the freezer to get a pleasant cold to reduce swelling due to strains and sprains.
• Get Cozy Whenever and Wherever You Need: Our microwavable heating pads not just for the neck, shoulder, and upper back. It's versatile to apply to your arm, stomach, lower back, and leg. It's also a portable heating pad that allows you to use when lying down, sitting, or standing.

Specifications

Common questions