SIMPLE TOOLS FOR BETTER COMMUNICATION WHICH CAN BE APPLIED IN AS LITTLE AS FIVE MINUTES Communication is central to every interaction we have. In fact, every decision we make is likely to be influenced by communication in one way or another. And yet, the view seems to be that you either have this life skill, or you don’t! This book debunks the idea that good communication is a talent you are born with. It gives readers simple, practical advice as well as tools to improve and enrich their communication in five key areas, so that they feel more confident and effective when communicating in professional and personal situations alike.

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